ABOUT karen
CONCIERGE MANAGER
Having previously worked as a CEO’s Personal Assistant, arranging extensive travel and large corporate events, you could say it flows through my veins. I am extremely passionate about providing you with the very best level of service, treating you as the king or queen you truly are.
I love doing the little things so you don’t have to. I’ll take all the hassle away of pre-departure checks, so all you have left to worry about is what you’re going to pack.
Of all the destinations we book for our customers, Florida is my all-time favourite. I first visited Orlando back in 2007 and it was truly magical! After starting a family, we had the opportunity to return each summer as the family grew and were able to share our love for all things Disney & Universal with the kids! We love that there’s no shortage of both adrenaline rides and peaceful pleasures in Orlando; The theme park capital of the world! Our Florida holidays now extend to include exploring the rest that Florida has to offer including its stunning beaches. We now call this place our second home and will continue to keep returning! So you could say i’m the Florida expert in the team.
I am available to you throughout the lead-up to your well-earned escape, and am on hand should you need any assistance or guidance along the way. Your Travel Consultant and I will of course make a friendly call to you from time to time, just to make sure you have everything you need.
It’s that personal touch that counts.
KAREN DAVIES
Your Personal Concierge Manager
WHY I LOVE DOING WHAT I DO
My passion for travel continues to grow each and every day, and seeing the truly incredible itineraries that our team of Travel Consultants are tailoring for our customers is only increasing that love. What I’d do to be able to jump into some of their suitcases!
Helping our lovely customers and seeing their excitement build as the holiday of their dreams fast approaches is very rewarding. You can hear it in their voice over the phone, it’s a wonderful thing.
As Concierge Manager, I enjoy being able to make it truly smooth sailing in the lead up to their trip. I’m very much a people-person, so this role is me all over!
WHY OUR CUSTOMERS CHOOSE US
It’s so easy to become overwhelmed and frustrated by the many options on the internet. Not only that, booking a holiday online is faceless and soulless, and comes without any level of customer service. Our customers realise this, and value the personal interaction, support and guidance we offer.
To have someone who relieves you of the stresses associated with trying to find the perfect holiday is of real importance to our customers.
Our Concierge Service gives them the peace of mind that there’s someone by their side every step of the journey, to guide and support them from their initial enquiry to when they arrive home.
MY TOP 5 FAVOURITE PLACES
- Florida inc Orlando & Clearwater (16 times!)
- Washington D.C
- Cancun, Mexico
- Paphos, Cyprus
- Barcelona, Spain
TOP 5 TRIPS ON MY BUCKET LIST
- Australia’s cities & beautiful coastline
- Italy inc. sipping Italian wine on a gondola
- USA Roadtrip along the famous Route 66
- New York at Christmas
- Cape Town & Safari
